Stanford Health Care Upgrading Patient Care with AI-Powered DAX Copilot App

ODSC - Open Data Science
2 min readMar 15, 2024

In a new post from Stanford Health Care, the institution is looking to launch a new AI-powered application, DAX Copilot. The new AI tool is designed to enhance the entire clinical documentation process lifecycle.

Developed by Nuance Communications, a subsidiary of Microsoft, this new medical app utilizes ambient voice recognition technology to securely listen to patient interactions, offering clinicians a seamless way to generate draft clinical notes.

Traditionally, clinicians have been burdened with the task of taking extensive notes during their patient appointments. This is a practice that extends their workload and contributes to administrative fatigue that’s plaguing the medical field.

The hope is that with the introduction of DAX Copilot, the AI tool will be able to make inroads in alleviating this burden, enabling healthcare providers to devote more attention to patient care and less to paperwork.

The way that DAX Copilot works are by recording patient conversations, with their consent, and using ambient listening technology to distinguish crucial health discussions from casual conversation.

This process ensures that only relevant health information is captured and summarized into draft notes. Following the appointment, clinicians can review and edit these drafts before finalizing them in the patient’s electronic health record, maintaining high accuracy and personal touch.

The adoption of DAX Copilot at Stanford Health Care is part of a broader initiative to integrate AI-driven technologies in a way that enriches the provider-patient connection. By reducing the time spent on documentation, clinicians can focus more on patient engagement and therapeutic relationships, enhancing the overall quality of care.

Niraj Sehgal, MD, chief medical officer at Stanford Health Care put it, “This can be a meaningful way to allow our clinicians to spend more time with their patients and reduce the burden of administrative, nonclinical work that is a huge source of burnout,”.

Currently, a pilot program involving 48 physicians across various specialties has demonstrated the app’s effectiveness. According to Stanford, “about 96% of physicians reported that the technology was easy to use, and 78% reported that it expedited clinical note taking. About two-thirds reported that it saved time.”.

Stanford Medicine plans to expand access to DAX Copilot to all care providers within its network, reflecting its commitment to leveraging technology for better healthcare outcomes.

Originally posted on OpenDataScience.com

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