Zillow’s AI-Powered Home Search Gets Smarter with NLP Features

ODSC - Open Data Science
3 min readSep 5, 2024

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In a new press release, Zillow announced its latest upgrade to its AI-powered search capabilities using natural language technology. Buyers and renters can now find their ideal home using everyday language, making the process more intuitive and personalized.

With this new feature, users can search by factors such as commute time, affordability, schools, and nearby points of interest, bypassing traditional filters to achieve a more tailored search experience.

Zillow’s Approach With AI

Zillow’s new AI features will allow users to describe their ideal home as if they were chatting with a friend. Whether specifying layout, location, or style, the platform now supports queries like, “Homes 30 minutes from Millennium Park,” or “3-bedroom houses near Roosevelt High School.

This approach extends to searches for affordability and nearby amenities, offering prompts such as “Austin homes under $400,000” or “Apartments near Denver Union Station.” The enhanced search feature, available on both iOS and Android devices, will soon be accessible on Zillow.com.

From streamlining the home search to personalizing the user experience, Zillow applies AI in practical ways to help people get home,” said Josh Weisberg, senior vice president of artificial intelligence at Zillow. “Search is one of the bedrocks of our platform, and we’re always improving it to make it easier for users to find homes that meet their unique needs.

Supercharging The Home Search with AI

Zillow’s enhanced search feature leverages NLP to analyze millions of listings and match them to user-defined criteria. This AI-driven approach not only simplifies the search process but also offers a deeper level of personalization. As users type descriptive phrases into the Zillow app, the platform’s machine learning models are continuously trained to better understand and respond to natural, human-like language.

Notable AI-powered features include the neural Zestimate® valuation model, which provides personalized home recommendations, and AI-driven Showcase℠ listings that allow users to explore homes virtually.

Enhancing User Experience with Personalized Search

With this AI upgrade, Zillow continues to position itself at the forefront of real estate in the 21st century. By enabling users to describe their ideal home in their own words, Zillow eliminates the need for traditional search filters and offers a more intuitive approach.

This personalized search functionality is designed to cater to the unique needs and preferences of each user, making the home search process more efficient and effective. Additionally, users can save their searches and receive notifications when new listings match their criteria.

How to Use Zillow’s Enhanced AI-Powered Search

To use the upgraded AI-powered search, users simply need to update to the latest version of the Zillow app. Once updated, users can enter descriptive criteria directly into the search bar, bypassing traditional filters.

Whether looking for a home near a specific school, within a certain price range, or with a desired commute time, Zillow’s AI-powered search aims to deliver the most relevant listings quickly and efficiently.

Originally posted on OpenDataScience.com

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